Last update: January 2025
This policy describes how Isolcell S.p.A., located at Via A. Meucci, 7 – 39055 Laives (BZ), Italy, processes personal data as Data Controller under Regulation (EU) 2016/679 (“GDPR”).
1. Data Controller
Isolcell S.p.A.
Via A. Meucci, 7
39055 Laives (BZ) – Italy
Tel. +39 0471 95 40 50
Email: isolcell@isolcell.com
PEC (if applicable): [insert]
2. Types of data processed
Browsing data
– IP addresses
– Access logs
– Technical data on browser, device, session
– Cookies and similar technologies (see Cookie Policy)
Data voluntarily provided by the user
– First and last name
– Contact details (email, phone)
– Company and job role
– Information submitted via contact forms
Data for commercial or pre-contractual purposes
– Product/service inquiries
– Meeting or demo bookings
– Newsletter subscriptions
3. Purposes and legal bases
Website browsing
Ensure technical operation and security.
Legal basis: legitimate interest (Art. 6.1.f GDPR)
Handling contact requests
Respond to information or support requests.
Legal basis: pre-contractual measures (Art. 6.1.b)
Commercial and informational activities
Providing information, organising visits and demonstrations.
Legal basis: pre-contractual measures / legitimate interest
Newsletter and marketing communications
Sending news, updates and events.
Legal basis: consent (Art. 6.1.a)
Legal and fiscal obligations
Legal basis: compliance with legal obligations (Art. 6.1.c)
Legal defence
Legal basis: legitimate interest
4. Processing methods
Data is processed via electronic and/or paper tools with adequate security measures.
No automated decision-making or profiling occurs without explicit consent.
5. Provision of data
Necessary for purposes 3.2 and 3.3; optional for newsletter (3.4).
6. Data disclosure
Recipients may include:
– Authorised internal staff
– IT/hosting/maintenance providers
– Consultants and professionals
– Technical or commercial partners
– Authorities when legally required
All providers are appointed Data Processors under Art. 28 GDPR.
7. Data transfers outside the EU
Possible transfers (cloud, analytics, newsletter) follow GDPR Art. 44–49 through:
– Standard Contractual Clauses
– Adequacy decisions
– Additional safeguards
8. Data retention
– Browsing logs: 30–180 days
– Contact requests: up to 24 months
– Newsletter data: until consent withdrawal
– Administrative documents: as required (10 years)
9. User rights
Access, rectification, erasure, restriction, portability, objection, and consent withdrawal.
Requests to: isolcell@isolcell.com
Complaints may be filed with the Italian Data Protection Authority.
10. Minors
The site is not intended for users under 16.
11. Policy updates
This policy may be updated at any time.